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Posted

No thumbprint, no money, bank tells armless man

MIAMI (Reuters) – A bank in Florida refused to cash a check for an armless man because he could not provide a thumbprint.

"They looked at my prosthetic hands and the teller said, 'Well, obviously you can't give us a thumbprint'," Steve Valdez told CNN on Wednesday.

But he said the Bank of America Corp branch in downtown Tampa, Florida, still insisted on a thumbprint identification for him to cash a check drawn on his wife's account at the bank, even though he showed them two photo IDs.

In the incident last week, a bank supervisor told Valdez he could only cash the check without a thumbprint if he brought his wife in with him or he opened an account with them.

"I told them I neither wanted an account with them and couldn't bring my wife in because she was nowhere close by," Valdez told CNN.

Bank of America said in a statement cited by CNN: "While the thumbprint is a requirement for those who don't have accounts, the bank should have made accommodations."

Valdez said his treatment by the bank violated the U.S. Americans with Disability Act requiring institutions to provide reasonable accommodation to disabled persons.

(Writing by Pascal Fletcher; editing by Todd Eastham)

Posted

I would have told them that I would be glad to give them an ass print!

Take your money elsewhere. There are tons of banks, no one should have to put up with crap

Posted

For what it is worth...I do most of my banking with credit unions and rarely have any problems.

I have business and personal accounts with banks too and there always seems to be some sort of new rule that causes me problems.

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